Planning laneTrust CenterCan-say and cannot-conclude rules.

Founder Ops

Trust Readiness Center

The reusable DoorFrame trust boundary for Property Watch packets, source labels, privacy, production lock, subscription billing scope, and blocked authority claims.

Open Property Watch

PacketsReviewed only

PrivacyOwner scoped

ProductionLocked

BillingData only

Trust Command

DoorFrame should feel useful because the boundary is clear, not because it overclaims.

Unified v4 trust area

Helpful questions, not unsafe conclusions

Trust readiness means every customer-facing packet/report section has a source basis, caveat, review status, and clear blocked-claim boundary.

Can-say lanes3

Submitted info, reviewed source context, and questions to ask.

Blocked claim lanes3

Authority, provider selection, and raw-source conclusions stay blocked.

Privacy modeOwner scoped

Authenticated, reviewed-only, read-only packets.

Billing scopeData only

Subscriptions allowed; marketplace money blocked.

Property WatchOpen the data subscription product.Packet statusOpen owner-scoped packet status.Check qualityReview evidence blockers and display posture.Review sourcesInspect source family caveats and policies.

This is the can-say and cannot-conclude contract for the unified surface: useful questions, reviewed evidence, privacy, and locked unsafe claims.

Trust Readiness

The same language should be reused by report previews, source appendix rows, action cards, and customer workspace states.

Can say

Submitted informationclient-submitted

DoorFrame can organize what the customer submitted: watched address, property label, selected source modules, quote/work text if provided, timeline, concern, files/links metadata, and consent.

Reviewed source contextsource checked

DoorFrame can show source labels, checked dates, caveats, freshness posture, normalized summaries, and customer-display decisions after review.

Questions to askhuman reviewed

DoorFrame can turn evidence gaps into careful questions, action cards, missing-data notes, source caveats, and next steps.

Cannot conclude

Authority claimsblocked

DoorFrame cannot conclude legal, safety, compliance, appraisal, insurance, tax, fair-price, permit-required, provider-quality, recommendation, ranking, dispatch, or guarantee claims.

Provider selectionblocked

DoorFrame cannot verify, approve, rank, recommend, match, contact, or dispatch providers from customer reports or quality signals.

Raw source authorityblocked

DoorFrame cannot show raw API/public-source output directly to customers or treat public/context records as a current-condition conclusion.

Readiness

Privacyprivate packet

Property Watch packets and report previews stay authenticated, owner-scoped, reviewed-only, and read-only. Raw admin notes, raw API output, and private metadata stay hidden unless approved in customer-safe wording.

Production locklocked

Production remains locked until a separate production promotion gate passes with explicit human approval.

Subscription boundarydata billing only

Stripe subscriptions are allowed only for DoorFrame data products. Provider payouts, Stripe Connect, escrow, dispatch payments, marketplace fees, refunds automation, and production revenue recognition stay blocked.

Trust States

Trust posture is a product feature: it tells the customer what DoorFrame can safely help with and where it must stop.

Privacy/accessAuthenticated owner-scoped packet/report preview only. No public URLs, anonymous access, raw private admin notes, raw API output, or service-role browser exposure.

Reviewed-onlyCustomer-visible packet/report sections, source appendix rows, action cards, caveats, summaries, and next steps require founder/admin review or approved automation gates.

Blocked behaviorNo production promotion, provider payouts, automated delivery, unsafe customer-facing AI, provider recommendations, dispatch, raw API output, or unsafe authority conclusions.

Reusable Boundary

This is the compact boundary pattern other pages should reuse instead of rewriting trust language route by route.

Source CheckedHuman Reviewed

What DoorFrame Can Say

DoorFrame can organize submitted information, reviewed source/context checks, missing data, caveats, and questions to ask.
DoorFrame can help customers understand what they submitted, what sources were checked, what is missing, what questions to ask, and what remains caveated.
DoorFrame can label packet readiness, source checks, human review, missing data, privacy, subscription status, and blocked layers.

What DoorFrame Cannot Conclude

DoorFrame cannot make legal, safety, compliance, appraisal, insurance, tax, fair-price, provider-quality, recommendation, ranking, dispatch, or guarantee conclusions.
DoorFrame cannot become a legal, safety, compliance, permit, appraisal, tax, insurance, fair-price, provider-quality, recommendation, dispatch, or guarantee authority.
DoorFrame cannot treat production, provider payouts, public reports, raw API output, or unsafe customer-facing AI as active from this surface.